Privacy Policy

This policy explains how HSLEX Professional Corporation, operating the online legal services platform AMICA Divorce, collects, uses, discloses and protects personal information. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and our professional obligations as a law firm in Ontario.

1. Who is responsible for your information

HSLEX Professional Corporation is the organisation accountable for the personal information under its control. Questions, access requests and complaints can be directed to our Privacy Officer using the contact details in section 11.

2. What we collect

Category	Examples
Contact information	Name, email address, telephone number
Enquiry information	The service you selected and anything you write in the message field
Application information	Details about your situation that you provide in the application form
Documents	Files you upload, such as identification, certificates and agreements
Technical information	IP address, browser type and the date and time of your submission, recorded for security and fraud prevention

We do not knowingly collect personal information from anyone under the age of 18 through this website.

3. Why we collect it

• To respond to your enquiry and determine whether we are able to act for you
• To carry out a conflicts check before accepting a matter
• To provide legal services if you become a client
• To prepare and send invoices and maintain our financial records
• To meet our professional, regulatory and legal obligations
• To protect the security and integrity of this website

We will not use your information for any new purpose without your consent, unless the law requires or permits it.

4. Consent

We ask for your express consent when you submit a form on this website. You may withdraw your consent at any time by contacting us, subject to legal and professional restrictions and to reasonable notice. Withdrawing consent may mean we can no longer provide services to you.

5. Who we share it with

We do not sell, rent or trade personal information. We may disclose it to:

• Lawyers and staff within our firm who need it to work on your matter
• Service providers who host our website, database and email systems, under contract and only as needed
• Courts, government bodies and other parties where you have instructed us to do so, or where the law requires it

6. Where your information is stored

Our website and database are hosted by a third-party hosting provider. Depending on the data centre region in use, your information may be stored or processed outside Canada, in which case it may be accessible to the courts, law enforcement and national security authorities of that country. [To be confirmed with the hosting provider and stated explicitly here before launch.]

7. How long we keep it

Enquiries that do not become matters are retained for a limited period and then securely destroyed. Client files are retained for the period required by our professional obligations in Ontario, after which they are securely destroyed. [Retention periods to be confirmed by HSLEX Professional Corporation.]

8. How we protect it

• All pages are served over an encrypted HTTPS connection
• Uploaded documents are stored outside the public area of the website and can only be opened through an authenticated request
• Access is limited to staff who need it, and every access is logged
• Passwords are stored using one-way cryptographic hashing
• Databases are backed up regularly

9. Cookies

This website uses only the cookies necessary for it to function, such as the session cookie that keeps you signed in to a form. We do not use advertising or third-party tracking cookies. If analytics are added in future, this policy will be updated and consent will be requested.

10. Your rights

You have the right to ask what personal information we hold about you, to request a correction, and to make a complaint about how we have handled it. We will respond within 30 days. Some information may be withheld where legal privilege applies or where disclosure would reveal information about another person.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

11. Contact our Privacy Officer

HSLEX Professional Corporation
Unit 802, Office 818, 125 Commerce Valley Dr W, Thornhill, ON L3T 7V8, Canada
Email: intake@amicadivorce.com
Telephone: 647-331-2970

12. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.